Working In The Health Sector (level 2 Certificate)

Accredited course - interview required.

Course information sheet

Fees: Standard £ 784 Conc £0 Full £2296

Day Time Weeks Centre Start End Code Enroll
Friday 12:30 - 15:30 33 MAC 11/10/2019 17/07/2020 CC1300

What will the course cover?

The purpose of this qualification is to guide and assess the development of knowledge surrounding working in the Health Sector. This qualification may facilitate direct entry into the NHS as this qualification forms the basis of the Knowledge and Skills Framework that all new NHS staff have to complete and all existing staff have to undertake for their personal development. Core units of this qualification cover Communication skills for working in the health sector; Equality and diversity; Health, safety and security; maintaining quality standards; People and personal development and Service improvement in the health sector.

Who is the course for?

All those who wish to work or are working in a healthcare setting.

What skills, knowledge or experience do I need to start this course?

There are no formal entry qualifications but you should be able to write and speak at Level 1. Learners do not need to be working, volunteering or on practical placement as these are knowledge only qualifications.

What should I be able to do by the end of the course?

Understand how to communicate with a range of people in the health service and how to reduce barriers; understand how to keep effective records; know how legislation and guidelines support E&D and how to respond to behaviour that is discriminatory; Know how to assist in maintaining a healthy, safe and secure working environment consistent with legislation and organisational policies and procedures; Know how legislation, policies and procedures determine quality standards of work and how to use resources efficiently to support quality standards; Explore a work role in the health sector and know how to contribute to a personal development plan; Know how to carry out evaluation of services and know how to make changes to own practice to improve service provision.

How is the course organised?

The course will consist of 2.5 hours over 30 weeks and you will learn within a group. Classroom teaching and one-to-one tutorials as required.

What extra study or practice is expected outside of the class?

To gain the maximum benefit, you should read recommended books and websites, and review the topics covered during the class each week. You should research unit topics, and work on sections of your assignments after each class session. Computer access is available at Study Support sessions at Macbeth Centre. Candidates will be expected to undertake additional study in their own time and complete assignments, including weekly Learning Journals.

How will my progress be assessed?

Portfolio, Feedback and Marked assignments including ongoing self-assessment (Learning Journal). The qualification will be assessed by a combination of written assignments and presentations.

What can I expect to go on to after this course?

It is anticipated that learners will progress to the Level 3 Certificate in Working in the Health Sector, or specialist qualifications reflecting the context in which they work.

Are there any other costs and what do I need to bring?

All assessment and registration costs are included in the course fee, and we will provide stationery as needed. The recommended text and materials will be given to you when you start the course.

What support is available?

There will be tutorials for each student per term. Relevant books will be given to you and periodicals may be available from your local Library Service. You may wish to get additional help and guidance offered through the free Study Support Sessions at the Macbeth Centre. At these sessions you can access the internet, work on and print homework and assignments for your course, research, access a range of software, improve your typing and practice/review what you have covered in class. You will need to book a place on these sessions – ask your tutor how. Help with literacy or numeracy is available through the basic education programme and the ESOL programme offers help for speakers of other languages. Additional support can be provided for students with learning difficulties and/or disabilities. If you have a disability and feel you need support to get the best from your course you can contact Sean Buckley ( to have a confidential discussion on how best we can support your learning. The Learner Support Fund is a discretionary scheme, funded by the Skills Funding Agency, to assist learners who may be experiencing difficulties in paying for essential equipment/materials, travel costs, childcare, registration fees and other necessary expenses. These funds are only available to learners studying towards an approved qualification and who are on a low household income of under £20,000. Parental income will not be taken into consideration but the income of any spouse or partner will. Proof of low income will be required. Please discuss this with your tutor at interview or enquire at reception for full details of these funds. Details of all available support can be found on our website (, in the Guide and the Student handbook, or from teaching or reception staff.