Assertive Communication

Course information sheet

Fees: Standard £ 39 Conc £14 Full £71 * Enrol online for standard fee payers only

Day Time Weeks Centre Start End Code Enroll
Saturday 10:00 - 14:30 1 MAC 12/10/2019 12/10/2019 HC1030

What will the course cover?

The course teaches practical ways to increase self-confidence when getting your views across, saying “no” to unreasonable demands and managing difficult interactions. Participants will build on their skills to understand potential conflict situations, develop a range of useful perspectives and negotiate solutions

Who is the course for?

Anyone who wants to increase their self-confidence and manage communication situations which they find difficult.

What skills, knowledge or experience do I need to start this course?

No prior knowledge needed

What should I be able to do by the end of the course?

Participants will be able to – Use techniques to get their views across to others To set boundaries and say “no” to requests To give feedback to others to ask them to change their behavior and manage receiving criticism To gain new perspectives on conflict situations Demonstrate a deeper knowledge of key terms and their meanings Increased awareness of therapeutic techniques and practice Build on own self-awareness linked to transference and counter-transference

How is the course organised?

The course is informative, participatory and enjoyable and include short lectures and many exercises to try out techniques of assertiveness

What extra study or practice is expected outside of the class?

No extra study needed but participants will receive a short reading list for those who want to take this topic further

How will my progress be assessed?

A short self-assessment at the beginning and end of course

What can I expect to go on to after this course?

Some participants may want to take more advanced courses in assertiveness

Are there any other costs and what do I need to bring?

No other costs.

What support is available?

The college provides a range of study support depending on need and the tutor will give what support is possible within the class and students are encouraged to support each other in the classroom environment