Adult Education Policies
Key Policies
Some of our key policies are summarised below. Further details are included in the student handbook and copies of the full policy documents are available from reception at any main centre, or to download.
Recruitment policy
It is our policy to help students enrol on the course that is right for them. Any entry requirements will be clearly set out in the course information sheet. We will also make it clear where courses are designed to meet the needs of specific groups.
Disability statement
We produce a disability statement each year setting out how we will support disabled people across our service. Please see the student handbook for more information.
Equal opportunities
The adult education service will ensure that no-one is discriminated against because of their ethnic or national origin, race or colour, gender, age, class, sexual orientation, or because of their religious or political beliefs, disability or income. If you feel you have been discriminated against please talk to your lecturer or ask at reception to speak to a manager.
Safeguarding
We are committed to safeguarding children and young people, and vulnerable adults, and also to providing a safe and secure learning environment for all learners. We work with the local safeguarding boards and recruit and train staff in line with current legislation.
If you have any concerns about the treatment of children and young people, or of vulnerable adults please contact Eamon Scanlon at eamon.scanlon@lbhf.gov.uk.
If you observe any health and safety issues, please contact a member of staff as soon as possible.
Learner Voice
The adult learning & skills service seeks the views of its learners – past, present and future. The service seeks to capture these views in several ways:
- Annual student satisfaction survey
- Learner focus groups
- Monitoring letters of complaints and compliments
- Celebrating learners’ success at events and exhibitions
- Feedback postcards available in receptions
- Email to provide and obtain information
