Student Support

Study Support

Contact: 020 8753 3600

Anyone enrolled in an adult education class can receive extra help with their learning through the study support service. The service provides:

  • Free access to computers and the internet
  • Help with completing your assignments or portfolios
  • Confidential interviews about any additional support you may require help with
  • Help with language, literacy and numeracy skills
  • Adaptive equipment for students with a learning difficulty or disability

Further details are available in your student handbook or from your lecturer.


Accessibility Support

Contact: 020 8753 3600

If you have a disability and feel you need support to get the best from your course you can contact Sean Buckley to have a confidential discussion on how best we can support your learning.

Support can be offered in the following ways:

  • Confidential discussion and advice in person via the phone or email
  • Specialist software such as JAWS or Makaton
  • Study support sessions
  • Aids and adaptations
  • Changing of classrooms to facilitate ground floor access where necessary
  • One to one in class support
  • Information in Braille or BSL
  • Linking you with your tutor before you start.

We endeavour to follow up all the additional support requests quickly and will prioritise those with mobility difficulties or hearing/visual impairments. If possible, please inform us prior to enrolment if you will require additional support.


Hammersmith & Fulham Libraries

The adult education service works in partnership with the borough library service so you can continue your learning out of class time using books or the internet. Anyone enrolled on an adult education course is eligible to join a Hammersmith & Fulham library.

All libraries are open late evenings and Saturdays. Hammersmith Library, Fulham Library and Shepherds Bush Library are also open on Sundays from 11.00am - 5.00pm. Internet access is available at all libraries - free for the first half hour if you are a member of the library (non members are charged 50p from the first half hour, so it is worth joining the library for that reason alone). Membership also includes access to online resources, such as Oxford Reference, Britannica Online Library Edition, Infotrac and Times Digital Archive newspaper databases.

Help Sessions

Basic computer help sessions are currently available in the following libraries:

Askew Road
Wednesday 11.00am - 12.00pm and 2.30pm - 3.30pm

Fulham Library
Thursday 2.30pm - 4.30pm

Hammersmith Library
Tuesday 2.00pm - 4.00pm
Sunday 11.00am - 11.30am and 2.00pm - 2.30pm

Sands End Library
Monday 2.30pm - 4.30pm

Shepherds Bush Library
Wednesdays 11.00am - 12.00pm and 3.00pm - 4.00pm
Fridays 11.00am - 12.00pm and 3.00pm - 4.00pm
Sundays 11.00am - 12.00

Places are limited and you will need to book in advance. For more information please call the 24 hour library phoneline on 020 8753 2400.

Fulham Library 
598 Fulham Road, SW6 5NX
020 8753 3877

Hammersmith Library
Shepherds Bush Road, W6 7AT
020 8753 3823

Barons Court Library
North End Crescent, W14 8TG
020 8753 3888

Sands End Library 
The Community Centre
59-61 Broughton Road, SW6 2LA
020 8753 3885

Askew Road Library 
87-89 Askew Road, W12 9AS
020 8753 3863

Shepherds Bush Library
Westfield Retail Centre, 6 Wood Lane, W12 7BF
020 8753 3842